Cookie Policy

Version: v1.0 Effective Date: 1 September 2025 Last Updated: 1 September 2025

Document ID: cookie-policy

This Cookie Policy explains how Smartplace Pty Ltd (ACN 639 781 678), trading as Smartta ("we," "us," or "our"), uses cookies and similar technologies when you visit our websites (www.getsmartta.com, www.smartta.ai) or use our Services. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

1. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, to work more efficiently, and to provide reporting information.

Cookies set by the website owner (in this case, Smartplace) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website, such as analytics, advertising, and interactive content.

We also use similar technologies such as pixel tags, web beacons, and local storage, which perform a similar function. Where we refer to "cookies" in this policy, we mean all such technologies.

2. How We Use Cookies

We use cookies for the following purposes:

(a) Strictly Necessary Cookies

These cookies are essential for the operation of our websites and Services. They include, for example, cookies that enable you to log into secure areas and use session-based features. Without these cookies, the services you have asked for cannot be provided.

Cookie Purpose Duration
session_id Maintains user session state Session
csrf_token Prevents cross-site request forgery Session
cookie_consent Stores your cookie preferences 1 year

(b) Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

Cookie Purpose Duration
_ga Google Analytics — distinguishes unique users 2 years
_ga_* Google Analytics 4 — maintains session state 2 years
_gid Google Analytics — distinguishes unique users 24 hours

(c) Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Cookie Purpose Duration
locale Stores language and region preference 1 year
theme Stores display preference (light/dark) 1 year

(d) Marketing and Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

We currently use the following marketing technologies:

  • Google Ads conversion tracking
  • LinkedIn Insight Tag

Marketing cookies are only placed with your consent, which you may provide or withdraw at any time via our consent banner or the cookie settings link below.

3. Your Choices

When you first visit our website, you will be presented with a consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time.

Manage Cookie Preferences

You can review and change your cookie settings at any time by clicking the "Manage Cookies" link in the footer of our website. This will re-open the consent banner where you can adjust your preferences for each category.

Browser Settings

Most web browsers allow some control of most cookies through the browser settings. You can set your browser to refuse all cookies, to indicate when a cookie is being set, or to delete cookies periodically. However, if you block or delete cookies, some features of our website may not function properly.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.

Opt Out of Analytics

To opt out of Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.

4. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.

5. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us:

  • Email: privacy@smartplace.ai
  • Post: Privacy Officer, Smartplace Pty Ltd, C/- Margetson & Associates, Unit 21, 598-602 Forest Road, Penshurst, NSW 2222, Australia

Smartplace Pty Ltd (ACN 639 781 678)

C/- Margetson & Associates, Unit 21, 598-602 Forest Road, Penshurst, NSW 2222, Australia

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