Built For / Aged care providers

Care minutes, credentials, and pay — governed daily, provable at audit

Aged care providers carry mandated care-minute targets, credential obligations, award compliance, and quarterly scrutiny — across systems that don't talk to each other. Smartta checks the decisions flowing between them and assembles the proof as you operate.

The problem

Three mandates. Five systems. One team carrying all of it.

Care minutes are audited, credentials are regulated, and pay is now criminal to get wrong — and the truth about each one lives in a different system.

01

The QFR is a quarterly archaeology dig

Assembling last quarter's staffing truth from exports and spreadsheets — months after the rosters that caused the gap could have been changed.

02

A lapsed credential is invisible until it isn't

The registration expires between roster publication and shift start. Nothing flags it — until an incident, or an assessor asking who was on the floor.

03

Care targets and pay rules collide on the same roster

AN-ACC minutes, skill mix, and award compliance all pull on the same shifts — and each system sees only its own piece of the decision.

Why Smartta

One runtime governing all three obligations

We've watched providers rebuild a quarter of staffing truth by hand. The problem was never effort — it's that no system checks the decision that crosses all of them. Smartta does:

  • Care minutes — your position against AN-ACC targets, daily, per facility, with the staffing evidence behind every minute.
  • Credentials — eligibility checked at assignment: expiring flagged, lapsed gated, every check recorded.
  • Pay — shadow-validated against 122+ encoded Modern Awards before export — every worker, every cycle.
Aged Care Provider View Connected
Care-linked staffing visibility Live
Credential readiness 2 sites flagged
Minutes confidence Improving
Evidence trail Available

Where to start

A gap caught this week is a roster change. At the QFR, it's an exposure.

Start with the decision that hurts most — every solution runs on the same connectors and Evidence Ledger, so the second is dramatically easier than the first.

Care Minutes Know your position before the assessors do — free provider check, no login.
Credentialing Gate the shift before an unqualified worker reaches the floor.
Payroll Governance Shadow-validate every pay line against the award before export.

For providers

Want to see Smartta on your aged care stack?

We can show your care-minutes position, where credential and pay decisions need governing first, and what the proof looks like when assessors ask.