Care Minutes Governance
for Aged Care Providers
Monitor care minutes against targets. Fix gaps before you miss out on funding. Prove compliance to ASAE 3000 auditors.
Source: health.gov.au, Q4 FY 2024-25
The Care Minutes Challenge
From April 2026, providers meeting care minutes targets receive up to $33.41/bed/day in new supplement funding. Those below 85% miss out entirely. Every provider must also pass an ASAE 3000 audit of their Care Minutes Performance Statement.
Without Smartta
- Gaps discovered after the quarter closes
- No visibility into which rosters drive shortfalls
- Weeks of manual work to prepare for audit
- Up to $33.41/bed/day in supplement funding left on the table
With Smartta
- Real-time care minutes monitoring per facility
- Alerts when rosters drift below thresholds
- One-click ASAE 3000 evidence generation
- Works with Humanforce, Mirus, Deputy
How Smartta Works
See It
Real-time dashboard of care minutes against targets across all facilities.
Understand It
Root cause analysis showing which shifts, roles, and days drive shortfalls.
Fix It
Automated alerts and recommendations before gaps cost you funding.
Prove It
Audit-grade evidence trail for ASAE 3000 compliance verification.
Free Compliance Tools
Frequently Asked Questions
What are care minutes in aged care?
Care minutes are the total minutes of direct care delivered per resident per day by registered nurses (RNs), enrolled nurses (ENs), and personal care workers (PCWs). The Australian Government requires residential aged care providers to meet minimum targets: 215 total care minutes and 44 RN minutes per resident per day.
What happens if my provider doesn't meet care minutes targets?
From April 2026, providers below 85% of targets receive no supplement funding. Between 85-100%, the supplement reduces on a sliding scale. At 100%, providers receive the full $33.41/bed/day. For a 100-bed facility not meeting targets, this means approximately $1.2 million per year in lost funding.
How is Smartta different from Humanforce or Mirus?
Humanforce, Mirus, and Deputy are workforce management systems — they handle rostering, scheduling, and time capture. Smartta is a governance overlay that sits above your existing WFM. It reconciles data across rostering, attendance, qualifications, and care records to produce the cross-system evidence that ASAE 3000 auditors require. You keep your current WFM; Smartta adds the governance layer.
What is an ASAE 3000 audit for care minutes?
ASAE 3000 is the auditing standard used to verify your Care Minutes Performance Statement. A named engagement partner must personally attest that your evidence trail is complete. If the auditor can't reconcile care minutes data across rostering, attendance, and qualification systems, the opinion comes back qualified — signalling governance failure to regulators and insurers.
How do I check if my provider is meeting care minutes targets?
Use Smartta's free compliance check tool. Search any of 713 Australian residential aged care providers to see their compliance status, risk level, and facility-by-facility breakdown. Data is sourced from the Department of Health and Aged Care.
What is workforce governance?
Workforce governance is the system of rules, accountabilities, and evidence processes that prove your workforce delivers safe, compliant care. The ACQSC mandates it under Quality Standard 8(3)(c)(iv). Unlike workforce management (rostering), governance verifies that what was planned actually happened — and can prove it to an auditor.
Ready to protect your funding?
Start with a free compliance check, or book an assessment to find your gaps before you start missing out on funding.
Important Disclaimer
The information on this page is provided for general information purposes only and does not constitute legal, financial, accounting, compliance, or professional advice. Compliance data is sourced from the Australian Government Department of Health and Aged Care (health.gov.au, Q4 FY 2024-25) and may not reflect current or future regulatory requirements.
Funding estimates, supplement calculations, and risk assessments are illustrative only and based on general assumptions. Your actual funding entitlements, compliance obligations, and financial position may differ materially. The care minutes supplement regime, ASAE 3000 audit requirements, and AN-ACC pricing are subject to change by the Australian Government.
You should not rely on this information to make business, compliance, staffing, or financial decisions. Always consult qualified legal, accounting, and aged care compliance professionals who can assess your specific circumstances.
Smartplace Pty Ltd and its affiliates accept no liability for any loss, damage, or consequences arising from use of or reliance on the information presented on this page.